The framework is based on key principles of quality stakeholder engagement: inclusion (non-discrimination and accessibility); participation (access to information for engagement and influencing decision-making); and accountability (transparency and responsiveness).
Source: What is a Good Practice’?, UN DESA and UNDP 2020, page 5
The following two pages document the analytical framework for quality stakeholder engagement. It’s important to highlight that the framework proposes for the assessment of the above mentioned three principles and their criteria four level (0-3). Each level stands for a different level of intensity in engaging stakeholders.
The framework is followed by a description of interesting key results of country practices that the framework was tested with.
Also important is the user guide in chapter 5 describing how to apply the framework
The framework is an important tool to analyze stakeholder engagement. The levels of increasing intensity of stakeholder engagement allow member states to assess where they stand and what next level they could strive for.
What could be added to the framework is a distinction between voluntary and rights-based stakeholder engagement by implementers. The publications promotes stakeholder engagement as a voluntary and mutually beneficial tool to improve the implementation of 2030 Agenda and SDG.
In practice, in many countries there is a legal framework for stakeholder engagement and it has its own impact on the stakeholder engagement and its intensity. For instance, in democratic societies this begins with the impact citizens gain on planning and development through their rights to vote at local and national levels of governance. In addition, a number of countries have legal tools like, citizen petition and citizen decision which can force the ‘implementer’ (see table above) to act. These could be added to the report.
Maybe most important is that the engagement of those stakeholders who are affected by a planning process e.g. of an infrastructure or other construction projects is formalized in the building and planning codes of many countries. The Framework describes the ‘Influence in decision-making’ under the principle of participation but it describes it simply as
‘Openness to allow stakeholders to provide input, actively participate and have their perspectives considered in decision-making processes. Also refers to openness to explain how substantive inputs have impacted outcomes.’ (page 11)
The umbrella term ‘openness’ doesn’t allow distinguishing between the advantages and disadvantages of different legal frameworks. It avoids discussing the relevance of citizen rights in all those cases where and when the implementer shows no ‘openness' in stakeholder engagement. However, this lack citizen rights in the framework could be removed relatively easily. For example, it should be considered adding a fourth level. This level could indicate as a good practice that the framework of a country is not only ‘open’ to engage citizen if the governments wants that but that specific citizen rights for stakeholder engagement have been stipulated in the legal framework. Such rights may include the right of information, right to be heard and appeal rights.